In the event of a medical emergency, calling 9-1-1 should typically be the first priority. An exception would be if an immediate action could be safely taken that would improve a person’s chances for survival. An example of this would be to remove a child submerged in water.
When calling 9-1-1, be prepared to verify your location. If available, a landline offers advantages over a cell phone as it automatically provides the 9-1-1 operator with the address you are calling from. Based on the nature of the emergency, the 9-1-1 operator may provide you with instructions for assisting the patient prior to Clayton County Fire & Emergency Services arrival. This may include direction on how to perform CPR or something as simple as rolling the patient on their side.
Once any pre-arrival instructions are complete, take action that may assist the Fire Department with finding you. This may be turning on a porch light or having someone meet the CCFES crew outside and direct them to the patient’s location. Lastly, remember 9-1-1 is for emergencies.